Advanced Performance Leadership Skills in the Public Sector

Course Overview:

Public service leaders in the modern world are facing challenges that are increasingly complex and interconnected. This is a fundamental leadership challenge and in this context, improving public service capability, productivity and innovation is increasingly necessary to meet citizens’ expectations and rebuild trust in government. This is a fundamental leadership challenge. In order to meet this challenge, this course is seeking to identify skills, competencies and leadership styles required of the senior civil service (SCS) in a fit-for-purpose, innovation-ready public service

This advanced-level leadership course is aimed at giving you the skills you need to manage and lead people to an advanced level - focusing on six key areas of leadership - Communication, Innovation, Vision, Inspiration, Enabling and Encouragement.

Participants have the opportunity to test current skills and be challenged and coached to become the best leader, as Leadership is a critical component of good public governance. Leadership skills are essential to your career development and the productivity, motivation and efficiency of your team. If you want to improve your leadership skills, think about what actions you can take to be more influential. If you are already a leader, think about how you can influence others.

At every point in this course, you will be encouraged to participate in discussion, group work, practical exercises, meetings and experiments. This exciting and inspiring course will give you the challenge and the boost you need to move onto the next level of leadership.

Course Objectives:

At the end of this course, the participants will be able to:

Understand the real meaning of leadership
Learn how to be must stronger leader
Become a master of communication and influence
Create and harness the power of vision and visualization
Learn the secrets of the past masters
Motivate and inspire people
Learn how to have a magnetic personality
Create momentum and urgency within yourself and others
Learn how to engage, inspire and enable your people
Clarify their business and personal vision
Increase their level of influence on others

Course Coverage:

Topic 1: Understanding Leadership

What is true leadership, lessons from the past masters
Modern leadership and its impact on business
Human behaviour, predictable outcomes
The new business reality and its impact on us all
Force field analysis and the comfort zone
Employee mentality versus entrepreneurial spirit
The equalizer effect
Leaders VS managers
Leadership Challenges

Topic 2: Leadership Vision:

The strangest secret
How to create a vision
How to harness the power of vision through visualization
Psycho cybernetics and its connection with vision
Goal setting is the key to making the vision a reality
The mastermind group
Positive mental attitude, gaining power from a strong vision
Linking Vision to Mission and Values
Vision timeline, mathematical coaching model

Topic 3: Transforming Your Communication:

Discover your communication style
Identify other people's communication style
Learn how to motivate and influence each of the styles
Body language
The 5 levels of listening
Advanced questioning techniques
Selling your ideas and vision
How to get buy-in from others
Selling your ideas through excellence in communication

Topic 4: Innovation:

How to create a culture of innovation
Engaging and Encouraging Your People
Enabling
Left brain, right brain, and innovation
Creative thinking and problem-solving
Suggestion boxes, and reward criteria
Quantity versus quality on innovation projects
Sticky note innovation
Absolute VS Desirable criteria
Using multi-disciplined employees to gain width and depth
Using innovation to reduce costs

Topic 5: Influencing Skills:

The relationship bank account
Inspirational Leadership
Leadership Challenge
The 10 guaranteed deposits
Confidence is king
The give-to-get ratio
The fire within, Enthusiasm
Time to get passionate
The BE. DO.GET model
The pipeline principle