UNIX TRAINERS | Customer Service

Enhancement of Customer Service Skills in the Public Sector

Venue	Start Date	End Date	Fee ($)
Singapore (Republic of Singapore)	14 Oct 2024	18 Oct 2024	2000.00
Harare (Zimbabwe)	01 Jul 2024	05 Jul 2024	2000.00
Dar es Salaam (Tanzania)	05 Aug 2024	09 Aug 2024	2000.00
Accra (Ghana)	15 Jul 2024	19 Jul 2024	2000.00

Customer Centric Management in the Public Sector

Venue	Start Date	End Date	Fee ($)
Zanzibar (Tanzania)	16 Jun 2024	20 Jun 2024	2000.00
Mombasa (Kenya)	31 Mar 2024	04 Apr 2024	2000.00
Johannesburg(SA)	09 Sep 2024	13 Sep 2024	2000.00
Kampala (Uganda)	28 Oct 2024	01 Nov 2024	2000.00

Enhancement of Customer Service delivery in the Public Sector

Venue	Start Date	End Date	Fee ($)
Washington DC (United States)	30 Sep 2024	04 Oct 2024	2000.00
Harare (Zimbabwe)	28 Oct 2024	01 Nov 2024	2000.00
Abuja (Nigeria)	08 Jul 2024	12 Jul 2024	2000.00
Accra (Ghana)	05 Aug 2024	09 Aug 2024	2000.00

Quality Service delivery and Customer Satisfaction in the Public Sector

Venue	Start Date	End Date	Fee ($)
Nairobi (Kenya)	28 Oct 2024	01 Nov 2024	2000.00
Dubai (UAE)	15 Jul 2024	19 Jul 2024	2000.00
London (England)	16 Dec 2024	20 Dec 2024	2000.00
Zanzibar (Tanzania)	28 Jan 2024	01 Feb 2024	2000.00

Customer Service & Public Relations in the Public Sector

Venue	Start Date	End Date	Fee ($)
Kigali (Rwanda)	09 Sep 2024	13 Sep 2024	2000.00
Dar es Salaam (Tanzania)	22 Jul 2024	26 Jul 2024	2000.00
Washington DC (United States)	31 Mar 2024	04 Apr 2024	2000.00
Guangzhou (China)	16 Jun 2024	20 Jun 2024	2000.00
Nairobi (Kenya)	16 Dec 2024	20 Dec 2024	2000.00
Dubai (UAE)	28 Oct 2024	01 Nov 2024	2000.00
London (England)	31 Mar 2024	04 Apr 2024	2000.00
Zanzibar (Tanzania)	09 Sep 2024	13 Sep 2024	2000.00

The Journey to build a Customer Centric Organization in the Public Sector

Venue	Start Date	End Date	Fee ($)
Singapore (Republic of Singapore)	07 Oct 2024	11 Oct 2024	2000.00
Mombasa (Kenya)	24 Mar 2024	28 Mar 2024	2000.00
Washington DC (United States)	28 Oct 2024	01 Nov 2024	2000.00
Guangzhou (China)	07 Oct 2024	11 Oct 2024	2000.00

Achieving Customer Service Excellence

Venue	Start Date	End Date	Fee ($)
Dubai (UAE)	08 Jul 2024	12 Jul 2024	2000.00
London (England)	28 Jan 2024	01 Feb 2024	2000.00
Zanzibar (Tanzania)	05 Aug 2024	09 Aug 2024	2000.00
Dar es Salaam (Tanzania)	02 Dec 2024	06 Dec 2024	2000.00

Customer Satisfaction & Loyalty

Venue	Start Date	End Date	Fee ($)
Accra (Ghana)	14 Oct 2024	18 Oct 2024	2000.00
Kigali (Rwanda)	26 May 2024	30 May 2024	2000.00
Mombasa (Kenya)	09 Sep 2024	13 Sep 2024	2000.00
Guangzhou (China)	23 Jun 2024	29 Jun 2024	2000.00

TQM in Public Relations & Customer Service in the Public Sector

Venue	Start Date	End Date	Fee ($)
Nairobi (Kenya)	16 Dec 2024	20 Dec 2024	2000.00
Dar es Salaam (Tanzania)	19 Aug 2024	23 Aug 2024	2000.00
Kampala (Uganda)	26 May 2024	30 May 2024	2000.00
Mombasa (Kenya)	01 Jul 2024	05 Jul 2024	2000.00

Managing Customer Relationship in the Public Sector

Venue	Start Date	End Date	Fee ($)
Accra (Ghana)	28 Oct 2024	01 Nov 2024	2000.00
Kigali (Rwanda)	30 Sep 2024	04 Oct 2024	2000.00
Washington DC (United States)	26 May 2024	30 May 2024	2000.00
Guangzhou (China)	31 Mar 2024	04 Apr 2024	2000.00

Course Categories

Business Information Technology

Customer Service

Finance and Accounting

Human Resource Management

Leadership and Strategic Planning

Legal & Contracts Management

Management

Management Analysis and Operational Auditing

Project Management

Public Relations

Quality Management

Secretary & Office Management

Special Courses